Veterinary Specialty Appointments and Emergency Care
Thank you for placing your trust in our medical team. To help you navigate care for your pet, we have outlined our procedures below for different types of appointments. Please click the link below to learn what you should do on or before arrival at our hospital.
Due to space restrictions, we are promoting curbside appointments at this time. Please maintain appropriate social distancing whenever possible and wear a mask while indoors.
Please click the link or scroll down for the scenario that applies to you:
- Is this a life-threatening Emergency?
- It’s not life-threatening, but my pet needs medical attention, and I don’t have an appointment.
- I am here for an appointment.
Is this a Life-threatening Emergency?
If your pet is suffering from any of the symptoms of a life-threatening emergency, please follow the instructions below:
Call: 603-433-0056 or call the number on the signs in the parking lot when you arrive.
Text: 603-501-1670
Before you Arrive:
- Please call ahead and briefly describe your pet’s symptoms.
- Keep track of the time and frequency of the activity. For example: “he started vomiting at 10 a.m., he vomited 3 times … at 10:15 a.m. there was blood in the vomit.”
- If your pet ate something toxic, please bring the packaging or remaining (uneaten) item.
- Please make sure you have your pet’s leash and collar, or make sure he/she is safely inside a carrier.
When You Arrive:
- When you arrive, please park your car and text to let us know you have arrived.
- Please provide your space number and your pet’s first and last name.
- A team member will ask you to fill out a Client Registration form and a Patient Drop-off form, triage your pet, and provide instructions for next steps.
- You may elect to remain in your car or be brought into an exam room.
Your Pet’s Life Is Not in Imminent Danger, but He/She Needs Medical Attention, and You Don’t Have an Appointment:
If your pet is suffering from any of the symptoms associated with a severe condition, or if you are here because your family veterinarian is closed and you were directed here, but your pet’s life is not in imminent danger, please follow the instructions below:
Please make sure you have your pet’s leash and collar, or make sure they are safely inside a carrier when you arrive. Please wear a mask at all times while indoors.
Call: 603-433-0056 or the number on the signs in the parking lot when you arrive.
Text: 603-501-1670
When You Arrive:
- Please park and remain in your car. Text us with your space number and your pet’s first and last name.
- The technician who evaluates your pet will determine whether or not your pet needs to be brought in for treatment immediately.
- A team member will ask you to fill out a Client Registration form and a Patient Drop-off form. He or she will triage your pet and provide instructions on next steps.
- You may elect to remain in your car or be brought into an exam room.
You are Here for your Pet’s Appointment/Procedure
Please don’t forget your pet’s leash and collar, or make sure he/she is safely inside a carrier. Please wear a mask at all times while indoors.
Call: 603-433-0056
Text: 603-501-1670
When you Arrive:
- When you arrive, please park your car and text us with your space number (or the make/model/color) of your car, your pet’s first and last name, and the department or doctor you have an appointment with.
- A team member will ask you to fill out a Client Registration form and a Patient Drop-off form.
- A member of our team will be out to take your pet in for their appointment.
- You may elect to remain in your car or be brought into an exam room for the appointment.